We Work for You. Not the Insurance Company.

A graduate of the University of Georgia, Steveo brings a background that spans military service, small business ownership in construction, and now insurance — giving him a grounded, practical perspective on risk and protecting what people build.

At Horizon, Steveo leads with a focus on technology and data-driven solutions, believing that even in a traditional industry, innovation and a great customer experience go hand in hand. Horizon specializes in complex commercial exposures such as habitational, manufacturing, non-profits, and religious organizations, equipping clients with the tools and resources to stay organized while keeping their coverage accurate and cost-effective.

Beyond insurance, Steveo is deeply invested in housing access and community development in coastal North Carolina, serving as Vice Chair of the Cape Fear Community Land Trust and Treasurer of the Cape Fear Housing Coalition. Known for building genuine relationships, he brings a collaborative, “when we work together, we all win” mindset to everything he does — in business and in service to his community.

Her experience spans customer service, executive support, billing, and insurance operations. She began her career in customer service, where she gained extensive experience assisting customers across the retail, healthcare, and e-commerce industries. Throughout her career, she has developed expertise in client relations, problem-solving, billing support, claims administration, and operational coordination.

Prior to transitioning into executive support, Pau served as a Subject Matter Expert, partnering with leadership to coach and support new team members, monitor quality, and help drive operational excellence. Today, she works closely with executive leadership, contributing to business operations through administrative support, billing management, and process improvement initiatives.

Known for her adaptability, problem-solving mindset, self-motivation, and strong organizational skills, Pau enjoys working behind the scenes to keep operations running smoothly and efficiently. She takes pride in delivering dependable support, fostering collaborative relationships, and helping teams achieve operational excellence.

She brings over two years of experience in administrative and client support, with a warm, can-do attitude and sharp problem-solving skills that lend clarity and calm to the day-to-day complexities of insurance operations.

At Horizon Insurance, Aiza keeps things running behind the scenes. She’s the friendly voice clients count on for quick, accurate answers, and the steady hand behind organized policy filing and precise endorsement processing — helping Horizon deliver the reliable service its clients expect.

Outside of work, Aiza is just as dedicated to the people she loves — staying active through sports, cooking up something delicious, and traveling with her two children. That same warmth and dedication she brings home is exactly what she brings to her work at Horizon every day.

Specializing in Investment Banking and Private Equity, Jose brings a strong foundation in financial analysis, data-driven decision-making, and process automation, with a sharp analytical eye for everything he does.

As Renewals Coordinator at Horizon Insurance, Jose serves as the quality-control backbone of the renewals process. He audits accounts for data accuracy and completeness, cross-checks system records against carrier and policy documents, and keeps documentation current and properly filed — ensuring every account is renewal-ready before it moves forward. His methodical, detail-driven approach and genuine care for getting things right help keep Horizon’s renewal pipeline clean, efficient, and ready for whatever comes next.